Client Background
The University of Bolton is a well-known educational institution serving thousands of students across multiple campus buildings in Greater Manchester. As a busy university with various facilities including lecture halls, laboratories, student accommodation, and administrative buildings, the university needed reliable security services to protect their valuable assets and ensure safe access to their premises.
With multiple buildings spread across the campus and different departments operating at various hours, the University of Bolton required professional keyholding services that could provide secure access management while maintaining the flexibility needed for academic operations.
The Security Challenge
Universities face unique security challenges that require professional management and reliable response services. The University of Bolton approached Guard Mark Security in early 2023 when they were looking for a dependable keyholding service provider to replace their previous security company.
The main challenges the university was facing included managing secure access to multiple buildings across campus, responding to alarm activations during out-of-hours periods, and ensuring proper locking and unlocking procedures for different departments with varying schedules. The university also needed regular security patrols to monitor the campus during evenings and weekends when student and staff presence was reduced.
Academic institutions need security services that understand the unique requirements of educational environments, including managing access for maintenance staff, emergency services, and authorised personnel while keeping unauthorised visitors away from valuable equipment and sensitive areas.
Our Solution
Guard Mark Security provided a comprehensive keyholding package that included all the services the University of Bolton needed to keep their campus secure. Our approach focused on reliable service delivery and understanding the specific needs of an educational institution.
We implemented a complete keyholding service that covered alarm response, locking and unlocking services, and mobile patrol coverage across the campus. Our team made sure to understand the university’s operational requirements and worked closely with their facilities management team to ensure smooth service delivery.
The keyholding services we provided included secure key storage and management for all campus buildings, ensuring that authorised access could be provided when needed while maintaining strict security protocols. Our alarm response service meant that any security alerts were handled promptly by our trained professionals who could assess situations and coordinate with emergency services if required.
Service Implementation
We started providing keyholding services to the University of Bolton in March 2023 after conducting a thorough assessment of their campus security requirements. Our team visited the university grounds to understand the layout of buildings, identify key access points, and establish the most effective patrol routes for comprehensive campus coverage.
The locking and unlocking service was particularly important for the university because different departments and facilities operated on varying schedules. Our security guards became familiar with the specific requirements of each building, ensuring that academic departments, laboratories, libraries, and student facilities were properly secured according to their individual operational needs.
Our mobile patrol services provided regular security checks across the campus during evening and weekend periods when the university was less busy. These patrols helped maintain a visible security presence that deterred potential intruders while also allowing us to identify and address any maintenance issues or security concerns before they became bigger problems.
Results and Ongoing Partnership
The keyholding services we have provided to the University of Bolton have been successful in maintaining campus security while supporting the university’s operational requirements. Our reliable response to alarm activations and consistent service delivery has helped the university maintain a secure environment for students, staff, and valuable academic resources.
The university’s facilities management team has been pleased with our professional approach and the way our security guards have integrated with their existing operations. Our team’s familiarity with the campus and understanding of university requirements has made the keyholding service both effective and efficient.
We continue to provide comprehensive keyholding services to the University of Bolton, and our ongoing partnership demonstrates the value of working with a security company that understands the specific needs of educational institutions. The relationship has developed into a trusted partnership where both parties work together to maintain campus security standards.
What the University Says
The University of Bolton’s facilities management team has provided positive feedback about our keyholding services, particularly noting the reliability of our alarm response and the professionalism of our security personnel. They have commented on how our team’s understanding of university operations has made the security service both effective and unobtrusive.
“Guard Mark Security has provided reliable keyholding services that meet our campus security needs. Their team understands the unique requirements of university operations and provides professional service that gives us confidence in our campus security arrangements.”
Contact Guard Mark Security today to discuss keyholding services for your educational facility and discover why institutions like the University of Bolton rely on our professional security solutions.
